Tuesday, September 3, 2013

Change: Encourage it, Respect it, Expect it

Many management consulting organizations provide expertise in change management.  But can leaders really manage change?  Change is the norm in most organizations rather than an event that needs to be managed.  The task of the organization is to lead with change.  Change is in every area of the business.  Change is at every level of the company.  Employees performing the work usually know the areas of change better than anyone else in the company.  

Change should be encouraged, respected, and expected by executives and senior leaders and also every employee in the organization.   Organizations need leaders who see future trends and the direction their customers and employees are moving.  Leaders think that change is risky -- not changing is where the real risk lies.

How to be a Change Leader:

1. Look for changes in your business, department, and industry.  What do you see?

2.  Know where to look for the types of changes that are needed:

     Watch your systems and processes as a bystander
     Act like a customer
     Hold an impromptu brainstorm session
     Ask employees who are doing the daily work

3.  Make change decisions that are effective inside the company and beneficial to those outside the company.

Action for Leaders:  Anticipate the future and encourage, respect, and expect change in your area of responsibility.

WorldWideTeams Consulting provides multi-location strategic consulting services that enhance profitability.  Contact Bett Mickels at bettmickels@worldwideteams.com

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